🪪 Ultra Operations

KYC & Onboarding
Operations Team

An AI-augmented KYC and customer onboarding operations factory. We handle video KYC, document verification, liveliness checks, fraud screening, and merchant onboarding – with 98.5% accuracy and a guaranteed 4-hour TAT SLA.

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🏭 The KYC Factory Model

KYC Verification at Industrial Scale

Our KYC operations team combines AI-powered document processing with trained verification specialists – giving you the speed of automation and the judgment of experienced human reviewers for edge cases.

01
Video KYC Operations
Video KYC Operations
Trained V-CIP agents conduct RBI-compliant video KYC sessions. AI assists with face match, liveness detection, and document OCR during the call.
02
Document Verification
Document Verification
Multi-document verification - Aadhaar, PAN, passport, voter ID, bank statements - with AI OCR extraction and human validation for exceptions.
04
Fraud Screening
Fraud Screening
Multi-layer fraud detection - document tampering detection, face matching, negative list screening, and behavioral biometrics analysis.
04
Merchant Onboarding
Merchant Onboarding
End-to-end merchant onboarding for payment and lending products - GST verification, bank account validation, POS device management.
05
CKYC Registry
CKYC Registry
Central KYC Registry upload, download, and periodic re-KYC management - keeping your customer records compliant and current.
06
Periodic Re-KYC
Periodic Re-KYC
AI-driven identification and processing of customers due for re-KYC, with risk-based approach as per RBI's revised KYC Master Direction.

The AI + Human Advantage

AI Handles 80% Automatically

Clear cases — matching documents, clean liveness, no fraud flags — are processed automatically at machine speed.

Humans Handle Edge Cases

Damaged documents, partial face matches, and unusual cases are escalated to trained specialists for a judgment call.

98.5% Accuracy Guaranteed

Our SLA includes a documented accuracy commitment — measured monthly and reported transparently.

%
Verification Accuracy
h
TAT Guarantee
+
KYCs Processed Daily
Regulatory Penalties

Deploy Your KYC Operations Team

Tell us your daily KYC volume and current TAT – we’ll show you how we can meet it from day one.

Deploy This Team