A hybrid AI + human collections operations team that takes full ownership of your delinquent portfolio recovery – from early-stage soft reminders to legal escalation and settlement – with guaranteed recovery rate targets.
Aggressive, undifferentiated collections damage borrower relationships and create regulatory risk. Our approach uses AI to segment accounts by risk and capacity-to-pay – and then applies the right intervention at the right time for each borrower.
Automated reminder messages, soft follow-up calls, payment link sharing, NACH re-presentation.
Dedicated tele-calling, promise-to-pay tracking, part-payment arrangement, hardship assessment.
Field visits, legal notice, SARFAESI action, settlement negotiation, asset recovery coordination.
Specialist skip-tracing, legal enforcement, OTS (One-Time Settlement) negotiation and documentation.
Tell us your DPD portfolio size and target recovery rate – we’ll propose a customised collections operations model.
